Privacy Policy
This page describes how CanonSoft ("we", "us") approaches privacy for the CanonPOS platform. It is provided for transparency. For contractual terms, see also the Terms of Service.
1. Who we are
CanonSoft provides CanonPOS, a multi-tenant business and point-of-sale platform. The operator of your deployment (including support contacts) is identified on our public site and in your agreement or order form where applicable.
2. Data we process
Depending on how you use CanonPOS, we may process account data (such as business name, contact details, and authentication identifiers), operational data you enter (such as products, sales, inventory, and staff-related records where enabled), and technical data (such as logs and security signals needed to operate the service).
3. Purpose and legal bases
We process data to provide and secure the service, authenticate users, support customers, improve reliability, and meet legal obligations. Where required by law, additional terms may apply based on your jurisdiction and sector.
4. Multi-tenancy
CanonPOS is designed so tenant business data is logically isolated. Administrative access is limited by roles and your configuration. You are responsible for how you use the system and for compliance with applicable laws in your industry (for example healthcare or education) where relevant.
5. Cookies and local storage
We use cookies and similar technologies as needed for sessions, preferences, and security. You can control cookies through your browser settings; disabling some cookies may limit functionality.
6. Security
We implement administrative, technical, and organisational measures appropriate to the service. No online service can guarantee absolute security; please use strong passwords and protect your accounts.
7. Retention
We retain data as needed to provide the service and as required by law or legitimate business needs. Retention details may depend on your plan and data type.
8. Your rights
Depending on applicable law, you may have rights to access, correct, delete, or restrict processing of personal data, or to object to certain processing. Contact us using the details published on canonsoft.co.ke to exercise rights or ask questions.
9. Changes
We may update this page from time to time. Continued use of the service after changes constitutes acceptance of the updated policy where permitted by law.